Returns Policy for Ai Silver Design

At Ai Silver Design I am committed to selling  high-quality hand made products that I hope you will enjoy wearing or giving to loved ones as a gift.

I also know however that for one reason or another there may be a time when you will need to return or exchange something you have bought from me.

I therefore strongly advise you, initially when receiving your goods to check them carefully before wearing them.

If you need to return goods then please contact me within 14 days of receipt of the items at: to explain the problem.

I will get back to you within 24 hours with return details including address.

Returned Goods:

Returned goods will be credited if they are undamaged and in the original condition to include the accessories and packaging along with the original receipt of purchase.

Please note:

My aim is always for customer satisfaction at every level.


Jackie Faris.

I work mainly in silver and fine silver with precious and semi-precious stones. I design and make original and contemporary pieces of jewellery to the highest possible standard using materials that are both ethically sourced and sustainable.


Where I am based:

I work in Surrey, as an independent and community-based silversmith whose aim is to produce work showing great passion and craftsmanship in every detail.


My Objective:

My Objective is for my work to give pleasure to the wearer over a lifetime.

Learn More:

Please explore my website to see samples of my work and if you wish to get in touch to find out more and to purchase.


Jackie Faris MA (Ed)

©2021 by Jacqueline Faris.