Returns Policy for Ai Silver Design

At Ai Silver Design I am committed to selling  high-quality hand made products that I hope you will enjoy wearing or giving to loved ones as a gift.

I also know however that for one reason or another there may be a time when you will need to return or exchange something you have bought from me.

I therefore strongly advise you, initially when receiving your goods to check them carefully before wearing them.

If you need to return goods then please contact me within 14 days of receipt of the items at:

aisilverdesign@gmail.com to explain the problem.

I will get back to you within 24 hours with return details including address.

Returned Goods:

Returned goods will be credited if they are undamaged and in the original condition to include the accessories and packaging along with the original receipt of purchase.

Please note:

My aim is always for customer satisfaction at every level.

 

Jackie Faris.

©2019 by Jacqueline Faris.